To ensure the best possible local support and care for people affected by cancer.

• Ensure a range of personalised support is available for anyone affected by cancer
• Encourage people living with cancer to develop skills to help manage their situation
• Reach more people needing support and advice
• Support innovation in improving cancer services
• Invest in relevant research within the University of Exeter Medical School
• Provide where funds permit, “state of the art” equipment to improve cancer diagnosis, treatment and care
• Develop a strong infrastructure focusing on income generation and governance to ensure a sustainable future for FORCE services

Professional
We are experts in our field; designing and delivering high quality services with insight and integrity.

Compassionate
We are inclusive and intent to meet everyone with respect, putting the needs of our beneficiaries at the forefront of all we do.

Responsive
We have the skills and flexibility to reach to change and our face to face services are designed to meet the individual needs of our clients in a timely way.

Empowering
We actively promote learning and development amongst our staff and volunteers and help people to find ways to cope with the change and difficulties a cancer diagnosis can bring.

Innovate
We are pioneers in cancer support and build on our experience to find new ways to support people in a rapidly changing environment. Our investment in research and equipment is focused on brining new and better treatment to people in Devon.

Collaboration
We work collaboratively to learn from others and share our knowledge, enhancing the range and quality of services available to those affected by cancer.

Our people need to be:

• Passionate and empathetic about the work of FORCE
• In the right roles
• Given the right training
• Given the right resources to do their jobs
• Valued and supported
• Empowered and engaged
• Included through clear and timely communication

To be sustainable we need to:

• Maintain clarity of vision
• Maintain the quality of our services
• Maintain a clear identity / strong message
• Maintain a realistic and workable strategy
• Increase and diversify our income streams
• Evaluate and promote the benefits of our work
• Collaborate with others
• Link to cancer care pathway
• Remain relevant to and focused on our local community
• Implement digital technology where appropriate

• Effective Board of Trustees with appropriate skills and training
• Clear leadership and management structure
• Compliance with Regulation
• Review and manage our finances effectively
• Adapt and respond within the constraints of our resources
• Transparent reporting
• Effective risk and reserve management
• Robust systems, procedures and controls
• Audit and evaluation