NO: Please don’t leave items outside the Shop when we’re closed.
NO: Dirty laundry
NO: Damaged or broken items that might prove dangerous
NO: Upholstered furniture that does NOT have fire labels; large items like sofas and wardrobes that need more than one person to carry them, bunk beds, wall units, organs and pianos; flat pack kits or anything needing to be assembled
NO: Large electrical items such as televisions and washing machines
NO: Gas appliances of any type
NO: Bicycles in poor condition
NO: Carpets
NO: Toys WITHOUT CE marks; children’s car seats and cots
NO: Sports and safety equipment like crash helmets, bike helmets and safety harnesses; tents
NO: Cassette tapes and VHS video tapes
NO: Personal appliances such as shavers, foot spas (unless unused & in the original, sealed box)
NO: Medication including vitamins, perishable goods, food and drink
NO: Weapons-knives, swords, guns and ammunition (including replica guns)
NO: Vacuum cleaners

A small charge applies for deliveries depending on the size of the item and the delivery location.
If you buy a large item from the Shop you would like delivered, please talk to a member of staff in store. Local delivery charge is normally £5 but we can organise delivery to other areas for an extra fee. Please note – the drivers can only deliver to the ground floor of apartment blocks.
Before calling, please check the lists of goods we can’t accept and then give us a call to arrange a collection day on 01392 271652.
Why not consider organising a collection at work of items from other staff colleagues. If you have an easily accessible office location and a number of items for collection, we may be able to come to you with our FORCE Van. If not, why not drop the items off monthly at our Shop in Heavitree. For more information call Olly on 01392 406150.