The FORCE Shop in Heavitree is open again.
There are new opening hours – Monday to Saturday, 10.30am to 3.30pm, although we will be closed on Mondays throughout August.
In line with Government guidance, we expect all customers to wear a face covering from Friday July 24 when using our shop.
The shop was closed temporarily due to the Coronavirus pandemic but the team has worked hard to re-arrange the entire retail and backroom space to allow for free flow of customers and a new queue point.
Health and safety and information posters, cleaning products and PPE have all been provided.
FORCE would prefer customers to make payments contactless wherever possible.
Precautionary measures are in place to receive donations, which can be made only at the shop.
Donors are requested to leave donations in bags or boxes untouched for 72 hours before bringing them to us to help protect our vulnerable team members. See details below under donate items for more information.
For the time being, FORCE van drivers will not be making collections or deliveries.
We are also asking people to consider selling their items on eBay, Facebook Marketplace or other online platforms and giving us a percentage of the monies rather than trying to come to the shop.
FORCE’s Support and Information Centre in Exeter and outreach facilities in Okehampton, Tiverton and Honiton remain closed for the time being.
We are still providing support for local people affected by cancer via phone and video calls.
The numbers you might need
The FORCE Shop, Heavitree: 01392 271652
FORCE Cancer Nursing Team: 01392 406151
Psychological and emotional support: 01392 406168 / 406169
Other ways to support our shop
FORCE eBay Shop
More great items to bid for or buy it now.
We are now trialing opening from 10:30am until 3:30pm – Monday to Saturday.
Donations can be dropped in to the side gate donation bay. Please be aware though that this area is normally full within an hour of opening, so once this happens, regrettably, we are no longer able to take donations again until we’ve had time to clear the bay.
Apologies if we have to turn your donations away temporarily, but thank you all for your understanding and patience with this matter.
We must ask that you don’t leave donations outside the shop when we are closed.
If you would like to speak to the shop team to check what space is available, please ring 01392 271652. Thank you.
We also raise vital funds by selling old clothes and shoes for recycling. So if you have clean clothing that you thought was too worn out for us to sell, just label the bag as rag.
We usually run a FREE collection service from certain locations.
But for the time being, FORCE van drivers will not be making collections or deliveries.
Can you help us?
Please Gift Aid your donated items. If you are a tax-payer, for every £1 you help to raise we can claim an extra 25 pence from Her Majesty’s Revenue & Customs. Simply sign up for Gift Aid when you take your items to our shop. Please ask our team for details when you arrive.
Electrical
Small items like kettles, toasters, stereos, keyboards. No large white goods.
DVD's
Box sets, thrillers, children's etc. but NO VHS video tapes please.
Children's Room
Toys with CE marks, puzzles, games, books etc.
Bric-a-brac
Ornaments, toiletry sets, pots, pans, bakeware etc.
Clothes & Accessories
Men's & Ladies clothes and shoes; bags and hats.
Records & CD's
Unscratched CD's in cases, punk, rock, indie and vinyl.
Linen
Clean curtains, bedlinen, cushion covers, duvets, wool, thread, buttons etc.
ebay
Find FORCE on ebay and donate to us when you sell your items.
Books
Thrillers, romance, science fiction, fantasy, horror, educational, cookery etc.
NO: Please don’t leave items outside the shop when we’re closed.
NO: Dirty laundry
NO: Damaged or broken items that might prove dangerous
NO: Upholstered furniture that does NOT have fire labels; large items like sofas and wardrobes that need more than one person to carry them, bunk beds, wall units, organs and pianos; flat pack kits or anything needing to be assembled
NO: Large electrical items such as televisions and washing machines
NO: Gas appliances of any type
NO: Bicycles in poor condition
NO: Carpets
NO: Toys WITHOUT CE marks; children’s car seats and cots
NO: Sports and safety equipment like crash helmets, bike helmets and safety harnesses; tents
NO: Cassette tapes and VHS video tapes
NO: Personal appliances such as shavers, foot spas (unless unused & in the original, sealed box)
NO: Medication including vitamins, perishable goods, food and drink
NO: Weapons-knives, swords, guns and ammunition (including replica guns)
For the time being, FORCE van drivers will not be making collections or deliveries.
The following applies when Coronavirus restrictions are lifted.
Collections and deliveries are normally available Monday to Saturday*.
If there are large items you see in the shop you would like delivered, please talk to a member of staff in store. Local delivery charge is normally £5 but we can organise delivery to other areas for an extra fee. Please note – the drivers can only deliver to the ground floor of apartment blocks.
Before calling, please check the lists of goods we can’t accept and then give us a call to arrange a collection day on 01392 271652.
* A small charge applies for deliveries depending on the size of the item and the delivery location
Why not consider organising a collection at work of items from other staff colleagues. If you have an easily accessible office location, and a number of items to pick up we would gladly come out to you with our FORCE Van; if not, why not drop the items off monthly directly to our FORCE Shop in Heavitree. For more information call Olly on 01392 406150.
Volunteering at the FORCE Shop
We have a great many volunteering opportunities on the shop floor or behind the scenes and you can be as flexible as you like with the time you have available to volunteer. To join the team or get more information, call into the shop for a chat with shop manager Anna Heard or email forceshop@forcecancercharity.co.uk. This short film explains more about the opportunities available.
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73 Fore Street, Heavitree, Exeter
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Call: 01392 271652
